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A little about Erica P. Rowe

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Professional Experience

Erica P. Rowe has 16+ Years of Elevating Customer Service Experiences for major brands including:

 

The Ritz-Carlton Hotel Company

Elizabeth Arden
Lifetime Fitness 
Wegmans

Her many years in the hospitality industry working for some of the top brands including The Ritz-Carlton Hotel Company in Guest Relations as well as owning her own successful practice has given her extensive insight into high level brand excellence and representation.

MY WHY...

Erica P. Rowe is a wife to King Charlie for 27 years, mom to Young Kings Isaiah, 21 & Joshua, 15 & and is a community advocate. She is the Founder of Business Brand Ambassador & Elevated Customer Service Training.  A Corporate and Private Event eMCee, Lifestyle Model & Queen Confidence Creator of The EVOLVE Series! 

She is full of light, love and laughter and it is evident in all her interactions both personally and professionally as she lives by her core values Contentment, Faith, and Freedom.

True contentment comes from living by faith, embracing our God-given uniqueness to experience the freedom to live life fully spiritually, mentally, physically! 

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POSITIVE VIBES ONLY

As women we are often tasked with a multitude of responsibilities/hats we have to wear and our dreams & desires are at the bottom of the priority list. For many years she bought into the self-limiting belief that she was always “trying” too many things. It may also have been her Jamaican heritage and upbringing. “We are known for pursuing many occupational paths all at once!”

She was on a path of self-discovery. Her street smarts and engaging personality have opened many doors of opportunities, collaborations and meaningful connections.

Although many saw her as a confident go-getter, she struggled with not yet finding her true passion/calling. The past few years of increased faith & self-discovery revealed the doubts of “trying” were the puzzle pieces that she needed at the time.  

Her experience working at Elizabeth Arden, The Ritz-Carlton, Lifetime Fitness, and Wegmans is where her appreciation for brand & customer service excellence were developed.  Her desire was to have multiple businesses to develop her entrepreneurial skills and she has accomplished her goal!  Additionally, she volunteered with several non-profits to remain a servant leader.  She invested in the yearlong business school to remain a student and hone her skills as a business owner.  She coached women to show up confidently for themselves because she needed to share her journey of empowerment. She expanded her brand as a corporate eMCee & customer service expert because she recognized the need in the marketplace for quality brand experiences.  The fact is she wasn’t “trying” all these things, she was doing! The revelation was both validating and liberating - she is an EXPLORER! 

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PASSION FOR
HELPING WOMEN

When women stop buying into societal, familial or self-imposed limiting beliefs, they can do what truly sets their souls on fire!  They can create their dream career, go after the job, promotion, contract, start the business, go on the dream vacation, ask the hottie on the date! 

When women know the value they bring, lives, careers, communities, & businesses thrive! 

She is truly an ambassador for women and their brands and loves to see them own their opportunities and shine like the Queens they are. 

She knows her superpower is the gift of encouragement & collaboration.  She sees life from the lens of gratitude and laughter!

“Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure.”

-Marianne Williamson

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CEO MINDSET WORKBOOK

How to Identify and Clear All the Fears & Blocks Holding You Back from Reaching Your Next Level

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